TRS-RenTelco is ISO 9001:2000 Certified
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What is ISO 9000?
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In the late 1980s, a set of quality standards was adopted by the International
Organization for Standardization (ISO). These standards were designed to
promote the worldwide development of a comprehensive quality system and are
currently accepted in approximately 145 countries. Companies adopting and
following specific requirements become ISO 9000 certified only after
successfully passing a stringent assessment of their company-wide quality
system.
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Simply put, ISO 9000 is a foundation for running a business well. Certification
demonstrates the capability of an organization to control the processes that
ensure their products and services will meet their customers' requirements each
and every time. This initiative is quickly becoming a requirement for companies
who expect to compete globally and to attain "supplier of choice" recognition.
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What is ISO 9001:2000?
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ISO 9001:2000 adopts a process control approach to quality system management.
The new standard was developed on a simple process-based structure. ISO
9001:2000 reduces the twenty elements of previous standards to just five. The
new process-based structure is well aligned with the
process-based management approach, widely used in business today and focuses
heavily on customer satisfaction. The process-based management approach
centers on the following principles: Quality Management System, Management
Responsibility, Resource Management, Product Realization, and Measurement,
Analysis, and Improvement.
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Why did TRS-RenTelco decide to pursue ISO certification?
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Since we were intent on utilizing an established and well-recognized quality
standard to cement the foundation of our business, ISO 9000 was selected as the
tool to evaluate and standardize our processes. When we initially embarked on
the ISO initiative, we were looking for proven guidelines to help us become a
world-class supplier of choice in the electronic equipment rental and leasing
industry ... we found them in the ISO community.
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How did TRS-RenTelco achieve ISO 9000 certification?
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 TRS-RenTelco began the quest to become ISO 9000 certified in 1994 by conducting self-evaluations of our existing internal processes and procedures. The standards and requirements set by ISO 9000 were then utilized as a basis by which we reviewed and improved our processes. Det Norske Veritas Industry B.V. (DNV), an international independent third party ISO auditing company, assessed our business. We were officially ISO 9002 certified in November 1994, and received certification to the new ISO 9001:2000 standard in December 2002. In September 2006, TRS-RenTelco pursued and achieved ISO 9001:200 recertification from Underwriters Laboratory (UL).
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What does being ISO certified mean to
TRS-RenTelco?
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Being ISO 9001:2000 certified allows us to meet your requirements and
expectations by efficiently managing our process and quality systems. A
comprehensive review of our processes will be conducted on a scheduled basis to
ensure compliance to the established standards. ISO 9001:2000 certification
provides us the opportunity to become recognized as a world-class supplier of
choice for companies who rent and lease computer and test equipment.
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What does our ISO 9001:2000 conformance and certification
mean to you, our customer?
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Because we are ISO 9001:2000 certified, you will be able to get what you want,
when you need it, in the most efficient manner possible. ISO 9001:2000
certification confirms our unconditional commitment to providing top-quality
service and support the customer expects and deserves. Providing you with total
customer satisfaction is the company-wide commitment of TRS-RenTelco.
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View our ISO 9001:2000 Certificate - Texas
View our ISO 9001:2000 Certificate - Canada
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(PDF format; opens in a new window)
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